Kevin Sing
I help enterprise service line owners ship UC and AV programs that don't drag past their deadlines — and build the business cases that get them funded in the first place.
Eleven years of enterprise UC and AV delivery across AUS and US markets. 1000+ rooms deployed in environments where the technology has to work the first time, every time — trading floors, mining HQ environments, lecture theatres seating 200, global fitouts coordinated across continents and time zones.
The Tech Space is the consultancy I built to do this work cleanly — independent of any integrator, vendor, or platform. Now expanded to include modern marketing websites for the tech vendors and trade specialists I've worked alongside for years.
1000+ rooms deployed across AUS & US markets.
Eleven years of enterprise UC and AV delivery, plus the business case work that secures budget for it. The numbers are the byproduct — the operator mindset is the product.
Specific outcomes, not generic capability.
The work I'm trusted with usually falls into one of four buckets. If your project doesn't look like one of these, it's probably not the right fit — and I'll tell you that early.
Microsoft Teams Rooms estates that just work.
MTR-on-Windows or Android, Pro management, Intune enrolment, room standards, device strategy. Rollouts that don't generate a backlog of support tickets after handover.
AV rollouts that don't drag past deadline.
AVIXA-aligned design, integrator selection and oversight, technical QA on install, commissioning sign-off. The bit between procurement and operations where most projects come unstuck.
UC business cases that CFOs actually approve.
Multi-year service cost modelling, CapEx vs OpEx framing, license forecasting, executive narrative work. The technical detail buried beneath the language your finance team responds to.
Marketing websites for tech vendors & trade specialists.
Modern static-first builds on Astro, React, or hand-written HTML. Same operator mindset applied to the web — sites that load fast, convert, and don't need a developer on retainer.
Strong opinions, loosely held. Mostly strong.
A few things I've come to believe after a decade-plus in enterprise delivery. If these resonate, we'll work well together. If they don't, I'm probably the wrong fit — and that's fine.
I work with service line owners, not procurement teams.
My value lands when there's a technical decision-maker on the other side who needs an outcome, not an SOW negotiator who needs a unit price. Procurement is a stop on the journey, not the destination.
I don't sell hardware.
Specifically and on purpose. It keeps the recommendation aligned with your outcome instead of my commission. If the right answer is "use what you already have", that's the answer.
I'd rather tell you the project shouldn't happen than deliver one that won't work.
Killing a bad project early costs less than finishing it. I'll do the diligence to figure out which is which, and I'll be honest about what I find.
Specifications matter; relationships matter more.
The integrator who returns your calls and tells you the truth at 4pm on a Friday is worth more than the one with the lowest tender price. Most of the technical risk in an enterprise project is actually relationship risk in disguise.
Show up with the rigour of someone who's accountable for the outcome.
Because I am. Whether the engagement is one room or a 200-site rollout, the work has my name on it. That changes how I do it.
Eleven years of getting things wrong is what makes me good at getting them right.
I'll tell you about the project that overran by 60% before I tell you about the one that came in under budget. The patterns I look for are the ones I learned from missing them the first time.
Sectors I've worked in.
Each one shaped a different part of how I think. Resources taught reliability; finance taught precision; education taught scale; technology taught speed.
Resources & Energy
Mining HQ environments, FIFO connectivity, remote operations centres, executive collaboration. Reliability over flash.
Global Financial Services
Trading floor AV, executive boardrooms, global collaboration space rollouts across North American offices for a major financial data company.
Higher Education
Lecture theatres, hybrid teaching environments, capital works delivery, multi-campus standards. AETM 2017 award for impact on learning and teaching technology.
Technology & Critical Infrastructure
Enterprise AV/UC design for global technology companies and critical infrastructure operators. Boardrooms, convention centre venues, large-scale collaboration spaces.
Government & Public Sector
WA government procurement, accessible AV, secure communications, public-accountability-aligned delivery. Familiar with the tender process.
Healthcare & Clinical
Clinical collaboration, telehealth-enabled rooms, infection-control-aware design. Where the AV doesn't just need to work — it needs to be defensible.
The stack I'm hands-on across.
Not a list of every tool I've touched — the ones I'm trusted to design with, deploy, troubleshoot, and hand over.
Unified Communications
AV Systems & Control
Audio & Video Transport
Microsoft 365 & Identity
Delivery & Governance
Web (newer service line)
Awards & published work.
Outstanding Contribution Award — Learning & Teaching
Recognised by the Association for Audiovisual and Education Technology Management for significant impact on AV delivery in higher education environments. Awarded for work that shifted institutional approach to standards-based room design.
Featured publications
- Inavate APAC — October 2021
- ProAVL Asia Magazine — Nov/Dec 2018
What I'm working on this quarter.
UC Service Line — Major Resources Company (Perth)
Embedded technical consultant. Microsoft Teams harmonisation across the estate, Crestron VC-4 control platform rollout, enterprise network migration coordination, and direct work with service line leadership on roadmap and business case development.
The Tech Space — web service line
Building out the Marketing Websites offering for Perth tech vendors and trade specialists. If you've worked with me on the AV/UC side and need a credible web presence for your own business, this is for you.
Need this kind of thinking on your team?
Resource augmentation, project delivery, strategic advisory, or a marketing website — pick the engagement model that fits and start a conversation.
Discuss an Engagement →Technical Expertise
Deep hands-on experience across the full UC and AV stack, plus the supporting enterprise infrastructure that makes it all work.
Unified Communications
- Microsoft Teams (Phone, Rooms, Webinars)
- Cisco Webex (Calling, Meetings, Devices)
- Zoom (Rooms, Phone)
- SIP/PSTN Integration & Direct Routing
- Contact Centre Integration
AV Control & DSP
- Crestron (VC-4, DM-NVX, Control Systems)
- QSC Q-SYS (Core, UCI, Peripherals)
- Extron (Control, Switching, DSP)
- Biamp (Tesira, Devio)
- Shure (MXA, Microflex Ecosystem)
Audio & Video Transport
- Dante (Design, Deployment, Troubleshooting)
- AES67 / SMPTE ST 2110
- NDI / NDI|HX
- AVoIP (DM-NVX, NAV, SDVoE)
- Network Infrastructure for AV
Microsoft 365 & Identity
- Entra ID (Azure AD)
- Conditional Access Policies
- Microsoft Intune (Device Management)
- Exchange Online
- SharePoint & OneDrive
Enterprise Infrastructure
- Identity & Access Management
- Network Architecture (VLANs, QoS, Multicast)
- ServiceNow / ITSM Integration
- Monitoring & Observability
- Enterprise Security Frameworks
Delivery & Governance
- Technical Standards Development
- Vendor & Integrator Management
- Global Fitout Coordination
- Business Case Development
- Enterprise Architecture Alignment
My expertise comes from 11+ years of hands-on delivery - not just certifications. While I've held various industry credentials over the years, I've prioritised real-world experience over keeping every certification current. The knowledge is in the work, not the wall.